Customized Product Development
A dedicated engineering team building custom networking products and platform solutions end-to-end - from requirements through delivery and lifecycle support.
Engagement & Delivery Models
CPDaaS
PDaaS
PTaaS
SaaS
Four Ways to Engage with PalC Engineering
Whether you need a dedicated product development team, protocol engineering experts, independent testing and validation, or structured post-deployment support - PalC's four engagement models are designed to match how your organisation needs to work, not the other way around.
CPDaaS - Customized Product Development
PDaaS - Protocol Development
PTaaS - Protocol Testing & Validation
SaaS - Support as a Service
Protocol Development as a Service
Expert protocol engineering for routing, switching, transport, and control-plane protocols - new implementations, extensions, and porting across NOS and platform targets.
Protocol Testing & Validation
Independent protocol conformance, interoperability, scale, and regression testing - delivered as a service against international standards and real-world traffic scenarios.
Support as a Service
Structured 24/7 or business-hours expert support for networking products and platforms - tiered SLAs, TAC access, bug triage, patch management, and release lifecycle coverage.
The networking industry requires deep, sustained engineering engagement - not generic staff augmentation. PalC's four delivery models are purpose-built for the realities of network product development: long-cycle protocol engineering, independent standards-based test validation, complex platform customisation, and the highly specialised post-deployment support that networking software demands. Each model brings dedicated expertise, structured governance, and clear IP handover - so your team retains knowledge and capability, not just deliverables.
CPDaaS - Customized Product Development as a Service
End-to-end engineering for custom networking products and platforms
NOS & Platform Development
Custom network operating system features, SONiC platform bring-up, and ODM-specific board support package development.
Protocol Implementation
Custom protocol module development - new protocol support, vendor-specific extensions, and routing stack customisation.
Platform Extension & Integration
Integrating PalC or third-party products into your platform ecosystem - SDKs, APIs, and management plane integration.
System Software & Tooling
Build systems, test automation, CI/CD, and operational tooling developed alongside the product - not as an afterthought.
CPDaaS Delivery Process
- Discovery & Requirements AlignmentDeep-dive into requirements, target hardware, and success criteria.
- Architecture & Design ReviewProtocol selection, platform dependencies, and build strategy agreed before implementation.
- Iterative Development & IntegrationSprint-based delivery with demos, code reviews, and CI/CD integration.
- Validation & Acceptance TestingFunctional, regression, performance, and interoperability testing.
- Delivery, Handover & Lifecycle SupportSource code, documentation, and test suites handed over with optional ongoing support.
PDaaS - Protocol Development as a Service
Expert protocol engineering delivered as a dedicated service
Routing Protocol Engineering
New protocol implementation, RFC-compliant feature additions, and performance optimisation for IP routing stacks.
Switching & Overlay Protocols
L2/L3 switching protocol development and overlay protocol implementation for data centre and carrier deployments.
Protocol Porting & Platform Adaptation
Porting proven protocol implementations across NOS targets - FRR, GoBGP, IP Infusion stack, SONiC, and ODM platforms.
Transport & Optical Protocols
Protocol engineering for packet optical, transport, and management plane domains.
PDaaS Delivery Process
- Protocol Scope & RFC AlignmentDetailed feature specification and implementation plan.
- Architecture & Interface DesignData model and API design reviewed with engineering teams.
- Implementation & Unit TestingIterative protocol development with coverage and edge-case handling.
- Integration & Interoperability TestingMulti-vendor and topology-scale validations under realistic conditions.
- Delivery & Knowledge TransferCode handover, design notes, and knowledge transfer sessions.
PTaaS - Protocol Testing & Validation as a Service
Independent protocol conformance, interoperability, and scale testing
Protocol Conformance Testing
Systematic RFC-based conformance testing for protocol correctness under defined scenarios.
Multi-Vendor Interoperability
Validation against real hardware/software peers for stable sessions and behaviour.
Scale & Performance Testing
Route scale, convergence timing, failover behaviour, and control-plane profiling.
Regression & Release Validation
Automated test execution, baseline comparison, and defect reporting for release readiness.
PTaaS Delivery Process
- Test Scope & Plan DefinitionCoverage matrix, equipment list, and pass/fail criteria.
- Test Environment SetupPhysical/virtual topology setup with DUT and tooling validation.
- Test Execution & Defect ReportingStructured execution with packet captures and issue tracking.
- Analysis & Validation ReportComprehensive report with findings and recommendations.
- Regression Suite HandoverScripts, configurations, and rerun instructions for future releases.
SaaS - Support as a Service
Structured expert support for networking products and platforms
Technical Assistance Centre (TAC)
Engineering-level TAC access with protocol/platform expertise, not scripted support.
Bug Triage & Patch Engineering
Defect reproduction, root-cause analysis, patch development, and targeted validation.
Software Maintenance & Lifecycle
Dependency updates, CVE patch integration, and long-term lifecycle planning.
Knowledge Base & Documentation
Troubleshooting guides, known-issue tracking, and release documentation.
SaaS Delivery & Support Structure
- Support Scope & SLA AgreementCoverage, severity, response SLAs, and escalation paths defined.
- Onboarding & Lab SetupProduct onboarding and mirror lab environment setup.
- Issue Intake, Triage & ResolutionStructured issue handling with SLA tracking and patch paths.
- Periodic Maintenance ReleasesValidated patches bundled into planned maintenance releases.
- Quarterly Reviews & Lifecycle PlanningSLA review, roadmap alignment, and support continuity planning.
Choosing the Right Engagement Model
A quick reference across all four models to help identify the best fit for your requirements.
| CPDaaS | PDaaS | PTaaS | SaaS | |
|---|---|---|---|---|
| Primary Need | Build a custom product or platform | Implement or port protocols | Validate and certify protocols | Sustain a deployed product |
| Engagement Type | Project or retained team | Project or feature-scoped | Campaign or ongoing testing | Annual contract with SLAs |
| IP Ownership | Customer retains IP | Customer retains IP | Customer retains product IP | N/A - support service |
| Protocol Depth | High - part of scope | Core capability | RFC-level testing | Defect analysis |
| Deliverables | Source code, docs, tests | Source code, protocol docs | Test reports, regression suite | Patches, release notes, KB |
| Typical Duration | 3-18 months | 2-12 months | 4-16 weeks per campaign | Annual - multi-year |
Get Started
Talk to the right team for your engagement
Each model has a dedicated discussion path. Share your requirements and our team will confirm the right fit - or design a combination if your needs span more than one model.
Customized Product Development
Building a new networking product, extending an existing NOS, or needing a dedicated team for platform customisation and system integration.
Start a CPDaaS DiscussionProtocol Development
Needing protocol implementation, RFC-compliant feature additions, protocol porting across NOS targets, or deep control-plane expertise.
Start a PDaaS DiscussionProtocol Testing & Validation
Requiring independent conformance testing, multi-vendor interoperability validation, scale benchmarking, or regression suite engineering.
Start a PTaaS DiscussionSupport as a Service
Needing SLA-backed TAC support, bug triage and patch engineering, software maintenance, or long-term lifecycle management.
Start a SaaS DiscussionNot sure which model fits? Talk to us first.
Many engagements combine models - CPDaaS for development with PTaaS for independent validation, or PDaaS with SaaS for long-term maintenance. We'll help you design the right structure.
Proven outcomes from the field
Deployments across AI fabrics, multi-cloud, automation, and security.
ODM PARTNERS
TRUSTED BY LEADING TECHNOLOGY PARTNERS
Next steps
Ready to choose the right engagement model?
Share your product goals and constraints. PalC will align the right model - or a blended model - with clear scope, outcomes, and delivery ownership.
